Terms and Conditions
1. DEFINITIONS:
1.1 “Conditions” means the conditions of sale set out below and any special terms and conditions agreed in writing by Us.
1.2 “Contract” means the contract for the provision of the Goods.
1.3 “Delivery Address” means the place of delivery of the Goods as set out in the Order.
1.4 “Goods” means the items You agree to buy from Us as detailed in the Order.
1.5 “Order” means your order for Goods.
1.6 “Order Confirmation” means Our acceptance of Your Order.
1.7 “Our/Us/We” means the seller of the Goods as shown on the Site.
1.8 “Price” means the price of the Goods and postage packaging transportation and such other delivery charges as set out in the Order Confirmation including VAT (where applicable).
1.9 “Site” means Our web site.
1.10 “You/Your” means the person firm or company who buys or agrees to buy the Goods from Us.
2. CONDITIONS APPLICABLE:
2.1 The Conditions shall apply to the Contract to the exclusion of all other terms and conditions including any terms or conditions and in placing the Order You shall be deemed to have read and accepted the Conditions.
2.2 Any variation to the Conditions shall be inapplicable unless agreed in writing by Us.
2.3 Any typographical, clerical or other error or omission in any information contained in the Site or in any sales literature quotation price list Order confirmation invoice or other documentation or information issued by Us shall be subject to correction without any liability on Our part unless such correction fundamentally changes Your obligations under the Contract in which case You shall be entitled to cancel the Contract within (7) days of notification by Us of such a fundamental change.
2.4 All prices are subject to change prior to the acceptance of any Order by Us.
2.5 To order Goods through the Site You must be at least 18 years of age.
3. DELIVERY:
3.1 We shall use Our reasonable endeavours to ensure that the Goods are delivered prompty. However, We shall not be liable for any loss suffered by You arising from any delay in the delivery of the Goods.
3.2 If by reason of Our fault We fail to deliver the Goods (or some of the Goods) within 28 days after receiving a notice from You requiring Us to deliver those Goods not delivered You shall be entitled to cancel the Contract in respect of those Goods not delivered without liability and We shall refund any monies paid by You to Us for those Good
Refunds
When you withdraw from a purchase, we will refund all payments received from you, including any delivery charges. However, this does not apply to additional costs incurred if you selected a delivery method that is more expensive than the cheapest delivery option we offer.
If you have purchased multiple items in a single order and only withdraw from part of your purchase, we will not refund the delivery costs.
We will refund the amount without undue delay and, in any case, no later than 14 days from the date we receive your notice of withdrawal. However, we may withhold the refund until we have received the returned goods or until you provide proof that the goods have been returned. We recommend obtaining a receipt when submitting the package, as this serves as proof of return.
We will process the refund using the same payment method you used for the original transaction. In any case, you will not incur any fees as a result of the refund.
If you refuse delivery or fail to pick up your package from the designated pickup location, we will assume that you have withdrawn from the purchase. In this case, we will deduct the return shipping costs from your order refund. The return shipping cost is 3,99 £. If you do not accept this, you are welcome to pick up your package and return it on your own.
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Returns
- Right to cancel: You have a legal right to change your mind about an online purchase and cancel it within 14 days of receiving the item.
- Time to return: After telling us you want to cancel, you have another 14 days to send the item back.
- Refund timeline: The refund you within 14 days of receiving the goods back or getting evidence they have been returned.
- Return costs: We will seend a pre-paid returns label .